A cardinal part of hospitality industry, hotel management has wide employment opportunities. Moreover, with globalization gaining acceptance with more and more countries, the hotel management industry is truly becoming global. As hotel chain owners are opening new hotels in various big and small cities, requirement for trained hotel management professionals is huge. Although considered one of the most glamorous careers, hotel management requires professionals who can keep their cool even in the most challenging situations.
Hotel management can include Hotel & Restaurant management, Cruise Ship Hotel management, Hospital Administration and Catering, Hotel and Tourism Associations, Airline Catering and Cabin Services, Club management, Forest Lodges, Guest Houses amongst others. Expansion of global travel industry and aviation industry is expected to boost hotel industry in next couple of years.
As hotel manager, duties vary depending on the size and type of hotel, but may include:
Planning and organizing accommodation, catering and other hotel services;
Promoting and marketing the business;
Managing budgets and financial plans as well as controlling expenditure;
Maintaining statistical and financial records;
Setting and achieving sales and profit targets;
Analyzing sales figures and devising marketing and revenue management strategies;
Recruiting, training and monitoring staff;
Planning work schedules for individuals and teams;
Meeting and greeting customers;
Dealing with customer complaints and comments;
Addressing problems and troubleshooting;
Ensuring events and conferences run smoothly;
Supervising maintenance, supplies, renovations and furnishings;
Dealing with contractors and suppliers;
Ensuring security is effective;
Carrying out inspections of property and services;
Ensuring compliance with licensing laws, health and safety and other statutory regulations.
Skills required
A friendly personality and genuine desire to help and please others;
Ability to think clearly and make quick decisions;
Numeracy and logistical planning skills;
A professional manner and calm, rational approach in hectic situations;
Ability to balance customer and business priorities;
Flexibility and a 'can do' mentality;
Energy and patience;
Excellent communication and interpersonal skills, especially when dealing with speakers of other languages.
EMPLOYMENT OPPORTUNITIES
After graduating from Hotel Management institutes there is a wide range of career option available for all the students.
Hotels
Airline Industry
Retail Sector
Teaching
Entrepreneur
Earnings
The salary package differs a lot on the size and shape of the employment company. Large hotel chains offer attractive remuneration and pamper their employees.
Range of typical starting salaries: £15,000-£20,000 per annum
Experience people typically earn £25,000-£35,000 per annum
Recruiting Companies
Hilton Hotels
Taj hotels
Le meridian hotels
The Oberoi
Sheraton Hotels..
How do I get there?
Option 1:
For hotel management careers, it's recommended that you acquire a bachelor's degree, although a high school diploma or associate degree can suffice in some cases. Majors in hotel management and hospitality management are the most common. You can expect to take both general business courses and specialized hospitality courses.
A hotel or hospitality management bachelor's and master’s degree program may include the following major courses:
Hospitality law
Hospitality financial management
Hotel and restaurant sales and marketing
Customer service
Facilities and room division management
Hotel operations
Restaurant and beverage management
Hotel Management
MBA
Business Courses – HRM, Business Communication, Strategic management, Management Principles, Business Computing etc…
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Given the nature and diversity of the discipline, business and economics provides a solid background for management, finance, public policy and international business relations.
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