Career as Front Office Management
Front Office managers are responsible for organizing the activities of office employees. Front office managers oversee a variety of tasks including office operations, accounting, customer satisfaction and emergency procedures among others. A degree isn't mandatory for securing an office management position, but earning a degree improves a person's chances for advancement. Front office managers use a number of skills to successfully perform their duties. Two of these skills are a thorough knowledge of the company and an understanding of its products. Another crucial skill is an awareness of the roles of other office employees. This knowledge of the products, company structure and employee duties allows the office manager to effectively assign job responsibilities and allocate company resources while maintaining an efficient working environment. Companies often expect front office managers to oversee a variety of projects. To meet each project's deadline, the manager may need to overcome delays and hurdles. These projects may also require the manager to document each project's progress. To accomplish these goals, a front office manager needs exceptional oral and written communication skills. Multitasking abilities are also helpful.
Job Profile
A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision and administrative support. They shoulder a variety of responsibilities, often at the discretion of the company owner. These tasks can vary from managing accounting functions to allocating work assignments to approving the purchasing of office supplies. The job specifics of a front office manager largely depend on the company's needs.
- Managing and training the concierge, night auditor and team of receptionists.
- Ensuring the front desk provides a professional and friendly service for customers.
- Dealing with customers.
- Including handling complaints when they come to the desk
- Troubleshooting Emergencies
- Scheduling your staff rota
- Liaising with other departments
Skills required
- Good telephone skills
- Particularly if you also look after telesales.
- Diplomacy and communication skills to handle any complaints and emergencies in a level-headed manner
- The ability to multitask and manage your time
- No fear of decision-making
EMPLOYMENT OPPORTUNITIES
Office Management is one occupation where the right person can be promoted, over time, from a subordinate position into a managerial role with nothing more than a high school diploma. However, a candidate who has a degree may have an advantage over those who do not. An associate's degree in business with a focus on office management may help candidates find a position more quickly. This degree can be acquired in a two-year period from most community colleges. When coupled with good job performance, this degree is valuable when supervisors perform internal promotions.
An associate's degree includes the following classes:
- Document processing
- Desktop publishing
- Records management
- Human resource management
- Accounting
- Communications
- Business finance
- Business ethics
Earnings
Administrative services managers, who could also be called front office managers, earned an average salary of $88,660 in May of 2012, according to data from the U.S. Bureau of Labor Statistics (BLS). In 2010, there were 254,300 administrative services managers employed in the U.S., and job opportunities in the field are expected to increase by 15% between 2010 and 2020, as reported by the BLS.
Recruiting Companies
- Milestone Assets
- Career Routers
- S.R. Bio health pvt ltd
- Times of India Ascent
- Genesis Online Research and Technology Services
- Raicons Infrastructures Pvt.Ltd
- WellIndia Research Education Pvt Ltd
- Optimistic Management Solutions & Services
How do I get there?
Option 1:
Many employers require a degree, and study of marketing, business or finance may give you an advantage. Other employers will take you with strong numerical skills and experience in Inventory Management especially if you’ve gained an understanding and interest in stock control levels.
Pathway Courses
In Abroad
Where to study?
- ABC University
- Accadis Business School Bad Homburg
- Accadis Hoghscole
- Aleksandras Stulginskis University
- Auckland University of Technology
- BA School of Business and Finance
- Baltazar Zapresic University of Applied Sciences
- Baltic International Academy
- Barcelona School of Management
- Berkeley College
- BI Norwegian Business School
- Birmingham City University
- Budapest Metropolitan University
- California Baptist University
- Cardiff Metropolitan University
- Catholic University of Portugal
- Catholic University of the Sacred Heart
- Centennial College
- City University of Seattle
- COLLEGE OF DUNAÚJVÁROS
- College of New Caledonia
- Colorado State University
- Corvinus University of Budapest
- Coventry University
- Creighton University
- Czech University of Life Sciences Prague
- Czestochowa University of Technology
- Daugavpils University
- De Montfort University
- Dijon Burgundy School Of Business
- Doba business school
- EBS University of Business and Law
- Ecole de Management de Normandie
- Edge Hill University
- EKA The University of Culture and Economics
- ESC TOULOUSE
- ESSCA School of management
- ESTONIA UNIVERSITY OF LIFE SCIENCE
- European School of Economics
- Federation University
- Geneva Business School
- Georgia State University
- Grand Valley State University
- grenoble ecole de management
- Grenoble Graduate School of Business
- Griffith College
- Humber College Institute of Technology & Advanced Learning
- IESEG School Of Management
- INSEEC Business School
- Institute of Housing and Urban Development Studies
- International Business School
- International College Wales Swansea (ICWS)
- International School of Management
- International University of Applied Sciences Bad Honnef Bonn
- International University of Applied Sciences Bad Honnef. Bonn
- ISM University Of Management and Economics
- IUBH university of applied Sciences
- KAP0SVAR UNIVERSITY
- Kaunas University of Technology
- Kazimiero Simonaviciaus
- Keele University
- Klaipeda State College
- kozminski university
- La Roche University
- La Trobe University
- Lancaster University
- Langara College
- Latvia University of Life Sciences and Technologies
- Lazarski University
- Linnaeus University
- Loughborough University
- Manchester University
- Massachusetts Institute of Technology
- McGill University
- Mendel University in Brno
- Metropolitan University Prague
- MONTPELLIER BUSINESS SCHOOL
- Munich Business School
- MYKOLAS ROMERIS UNIVERSITY
- National College of Ireland
- Neoma Business School France
- Northwest University
- Nova Southeastern University
- Radford University
- Regent's University London
- Rider University
- Riga International School of Business and Administration
- Rotterdam Business School
- Royal Roads University
- Sacred heart university
- Seton Hall University
- Siauliai University
- Slippery Rock University
- SMK University of Applied Sciences
- Southeast Missouri State University
- Southern Institute of technology
- Stellenbosch University
- Stenden University of Applied Science
- Stockholm School of Economics in Riga
- Sustainability Management School
- Tallinn University of Technology
- Technical University of Kosice
- Technical University of Liberec
- test
- The University of British Columbia
- The University of Texas at Austin
- The University of Toledo
- Thompson Rivers University
- Tiffin University
- Tilburg University
- Toulouse Business School
- Trent University
- University of Aberdeen
- University of Applied Sciences Europe
- University of Bath
- University of Bergen
- University of Birmingham
- University Of Bridgeport
- University of Connecticut
- University of Dayton
- UNIVERSITY OF DEBRECEN
- University of Delaware
- University of exeter
- University of Fraser Valley
- University of Huddersfield
- University of Iowa
- University of Johannesburg
- University of Kent
- University of Leeds
- University Of Limerick
- University of Lincoln
- University of Lodz
- University of Michigan
- University of North Dakota
- UNIVERSITY OF PECS
- University of Portsmouth
- UNIVERSITY OF REZEKNE
- University of Rhode Island
- University of Silesia
- University of Strathclyde
- University of Surrey
- University of Tartu
- University of Technology Sydney
- University of Waterloo
- University of Westminster
- Uppsala University
- VDU
- Ventspils University College
- VILNIAUS COLLEGE – UNIVERSITY OF APPLIED SCIENCES
- Vilnius Gediminas Technical University
- VILNIUS UNIVERSITY
- Warsaw School of Economics
- Waterford Institute Of Technology
- Wentworth Institute of Technology
- Witchita State University
- WSB Universities
- York University