Front Office managers are responsible for organizing the activities of office employees. Front office managers oversee a variety of tasks including office operations, accounting, customer satisfaction and emergency procedures among others. A degree isn't mandatory for securing an office management position, but earning a degree improves a person's chances for advancement. Front office managers use a number of skills to successfully perform their duties. Two of these skills are a thorough knowledge of the company and an understanding of its products. Another crucial skill is an awareness of the roles of other office employees. This knowledge of the products, company structure and employee duties allows the office manager to effectively assign job responsibilities and allocate company resources while maintaining an efficient working environment. Companies often expect front office managers to oversee a variety of projects. To meet each project's deadline, the manager may need to overcome delays and hurdles. These projects may also require the manager to document each project's progress. To accomplish these goals, a front office manager needs exceptional oral and written communication skills. Multitasking abilities are also helpful.
A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision and administrative support. They shoulder a variety of responsibilities, often at the discretion of the company owner. These tasks can vary from managing accounting functions to allocating work assignments to approving the purchasing of office supplies. The job specifics of a front office manager largely depend on the company's needs.
Managing and training the concierge, night auditor and team of receptionists.
Ensuring the front desk provides a professional and friendly service for customers.
Dealing with customers.
Including handling complaints when they come to the desk
Troubleshooting Emergencies
Scheduling your staff rota
Liaising with other departments
Skills required
Good telephone skills
Particularly if you also look after telesales.
Diplomacy and communication skills to handle any complaints and emergencies in a level-headed manner
The ability to multitask and manage your time
No fear of decision-making
EMPLOYMENT OPPORTUNITIES
Office Management is one occupation where the right person can be promoted, over time, from a subordinate position into a managerial role with nothing more than a high school diploma. However, a candidate who has a degree may have an advantage over those who do not. An associate's degree in business with a focus on office management may help candidates find a position more quickly. This degree can be acquired in a two-year period from most community colleges. When coupled with good job performance, this degree is valuable when supervisors perform internal promotions.
An associate's degree includes the following classes:
Document processing
Desktop publishing
Records management
Human resource management
Accounting
Communications
Business finance
Business ethics
Earnings
Administrative services managers, who could also be called front office managers, earned an average salary of $88,660 in May of 2012, according to data from the U.S. Bureau of Labor Statistics (BLS). In 2010, there were 254,300 administrative services managers employed in the U.S., and job opportunities in the field are expected to increase by 15% between 2010 and 2020, as reported by the BLS.
Recruiting Companies
Milestone Assets
Career Routers
S.R. Bio health pvt ltd
Times of India Ascent
Genesis Online Research and Technology Services
Raicons Infrastructures Pvt.Ltd
WellIndia Research Education Pvt Ltd
Optimistic Management Solutions & Services
How do I get there?
Option 1:
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